Case studies

A few recent projects

A Customer Service portal to support the Returns Prevention team, saving Argos millions on unnecessary product returns.

Read more

A member-based website with an e-commerce solution for merchandise and 'ticketless' match day tickets. More than doubling the Club's online revenue in just 3 months.

Read more

A comprehensive UX review of the England Squash digital environment.

Read more

A member-based web app for expert and novice cyclists, including User-Generated content, event bookings and cycling routes.

Read more

A member-based website and app for Manchester's co-working space. Allows members to book meeting rooms, office space and hot desking facilities.

Read more

A B2B eCommerce solution where customers can place product orders through an intelligent API integration between the website and internal IT order processing system.

Read more

A responsive, UX-centric website packed with useful information to assist the general public with their legal matters.

Read more

England Squash engaged Phoenix Digital to conduct a comprehensive User Experience review. Davinia, Chris and the team were great – really took the time to listen to our needs and challenges and tailored their approach accordingly. They offered sensible solutions, honest feedback and realistic advice around our ambition. The review delivered a decisive long-term recommendation with clear next steps as well as short term ‘quick wins’, all of which provided invaluable direction for our digital strategy. All delivered with a highly professional yet friendly approach.

Paul Mackinen, Head of Digital & Insight