Case studies
A few recent projects
A Customer Service portal to support the Returns Prevention team, saving Argos millions on unnecessary product returns.
In-depth research to develop a five-year strategic digital transformation plan resulting in a new, more accessible website with enhanced user experience, integrated donation and communication tools, and a streamlined CRM system.
A member-based website with an e-commerce solution for merchandise and 'ticketless' match day tickets. More than doubling the Club's online revenue in just 3 months.
A responsive, UX-centric website packed with useful information to assist the general public with their legal matters.
An interactive and informative accountancy website for improved user experience, simplified content management and a refreshed brand identity.
A member-based web app for expert and novice cyclists, including User-Generated content, event bookings and cycling routes.
A member-based website and app for Manchester's co-working space. Allows members to book meeting rooms, office space and hot desking facilities.
A B2B eCommerce solution where customers can place product orders through an intelligent API integration between the website and internal IT order processing system.
England Squash engaged Phoenix Digital to conduct a comprehensive User Experience review. Davinia, Chris and the team were great – really took the time to listen to our needs and challenges and tailored their approach accordingly. They offered sensible solutions, honest feedback and realistic advice around our ambition. The review delivered a decisive long-term recommendation with clear next steps as well as short term ‘quick wins’, all of which provided invaluable direction for our digital strategy. All delivered with a highly professional yet friendly approach.
Paul Mackinen, Head of Digital & Insight
