Case studies

A few recent projects

A Customer Service portal to support the Returns Prevention team, saving Argos millions on unnecessary product returns.

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In-depth research to develop a five-year strategic digital transformation plan resulting in a new, more accessible website with enhanced user experience, integrated donation and communication tools, and a streamlined CRM system.

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A member-based website with an e-commerce solution for merchandise and 'ticketless' match day tickets. More than doubling the Club's online revenue in just 3 months.

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A responsive, UX-centric website packed with useful information to assist the general public with their legal matters.

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An interactive and informative accountancy website for improved user experience, simplified content management and a refreshed brand identity.

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A comprehensive UX review of the England Squash digital environment.

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A member-based web app for expert and novice cyclists, including User-Generated content, event bookings and cycling routes.

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A member-based website and app for Manchester's co-working space. Allows members to book meeting rooms, office space and hot desking facilities.

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A B2B eCommerce solution where customers can place product orders through an intelligent API integration between the website and internal IT order processing system.

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Working with Phoenix Digital has been an encouraging experience. They have taken the time to understand our unique organisational needs and our ambitions to improve how we support people. At George House Trust, we are committed to fostering confidence and wellbeing among people living with HIV, and Phoenix Digital is helping us take important steps toward that goal.

Darren Knight, CEO, George House Trust